b'Earned Trust: Integrity,Accountability, and Follow-ThroughWithout Trust, Establishing a Strong Culture with HighLevels of Engagement is Impossible. Earned Trust gives people confidence incompany decisions and faith in theintegrity of not only their managers butalso the leaders of the company.Trust, like communication, is a two-waystreet. It includes the level of faith peoplehave in their leaders, but also the level offaith leaders have in their people to 46% say they cantaccomplish their job duties. Organizationslacking trust barely survivewhile always trust theirorganizations with high levels of trust managers to followthrive through.This year, nearly half of respondentsreport they cant always trust theirmanagers to follow through and do what they say theyll do. Sadly, this is anothernumber that has steadily declined year-over-year.How Often Does Your ManagerNotably, remote workers Deliver On Their Word?view their managers morefavorably than their in-office Always Some\x00mes Rarely/Nevercounterparts. 62% of those 70who work from home say 60that their manager 50always follows through.4030Less than half of those in- 2010office can say the same. 0In-Oce Remote HybridWe cant highlight manager follow-through" without looking at the managersthemselves. Is the example being set for them? Unfortunately, less than half ofmiddle managers report strong follow-through from their managers. Leaders andemployees alike are yearning for consistency in accountability and follow-through.37 ENGAGE 2025'