b'ENGAGE 2024 | VALUED VOICEHow Can Companies Improve This?Listen simply to listen. Enhance communication by practicing impactful listening. Feelings of value and understanding arent always found within your words. Many times, people simply want to feel heard. Turn offalldistractionsandbepresentinyourconversations.Recognizesomeonesnon-verbalcues,ask questionstomirrorunderstanding,anddontshyawayfromsilence.Silenceisapowerfultoolthat provides the opportunity for you to absorb information while also allowing the other person time to think about their response.Remember,relationshipsarefluid.Arelationshipissomethingyoudo,notjustsomethingyoulet happen. Relationships are constantly evolving and can never be checked off your to-do list. Part of growing relationships is treating people how they want to be treated, not how you think they want to be treated.Usearelationship-buildingtoolliketheGrowthGuidetoprovideinsightintoeachpersons unique workstyle, communication preferences, and needs from you as their manager. Schedule and invite collaboration. Break down the silos to boost collaboration between departments. Establish clear communication channels, utilizing regular meetings, e-mail groups, and messaging. Also, look for opportunities to bring departments together to work on a no-stress project or initiative. Clarify the roles and responsibilities of each department, ensuring there is no overlap or confusion. Reward and recognition make all the difference. To help individual employees support more positive interactions, provide training and development opportunities that improve communication, negotiation skills,andconflictresolution.Whenyouseethesepositiveinteractions,recognizeandrewardyour employees for their actions. This will reinforce a culture of collaboration and encourage others to follow suit.33'