Town hall meetings are an important way to build company culture and get employees and company executives on the same page.
When employees are involved in a town hall meeting, they want to ask questions that are beneficial to themselves and coworkers and give them good insight into the way the company is run.
Town hall meetings are the perfect chance to get important questions answered. All CEOs should be prepared to answer the following questions at town hall meetings.
What Is a Town Hall Meeting
Town hall meetings are also known as forums or hands-all meetings. They are simply company-wide meetings that take place regularly. They allow for better management, clearer updates, and give a voice to anyone in the company.
These meetings, whether they take place once a year or four times a year are an important part of creating employee engagement. They are meant to promote clarity and openness between employees and managers.
A town hall meeting should not be treated as a way for company executives to talk to employees. Instead, it is a way for employees and executives to begin a conversation together.
Typical town hall meetings are formatted in a way that everyone gets a chance to be informed and to speak if they would like to.
First, Executives will inform everyone about the state of the company and go on to address wins, failures, and the future. Afterward, there is a question and answer section so anyone may speak.
Town hall meetings are one of the best ways to ask questions of your CEO in a setting that you have their undivided attention.
Why Are Town Hall Meetings Important
There are several benefits of holding a town hall meeting. Smaller benefits include gathering all employees in one place to get to know each other, or being able to give everyone updates all at once.
But, there are three main benefits all town meetings should provide to everyone in attendance.
- First, town hall meetings align everyone to the same goals. It reminds everyone whether they are an executive or an employee, what the company does and where the company is going.
- Second, they bridge the gap between employees and upper management. In some companies, it is rare for an employee to have a chance to chat with the CEO.This can make them feel distanced from each other and become disengaged. When this gap closes employees will feel like a valued part of the company.
- Third and finally, it builds company culture. Any opportunity for culture-building on a large scale is a good opportunity.
When the companies message is spread at a town hall meeting it can vastly improve the mindset of the employees and the way goals are met.
Why Should Employees Ask Questions
Asking questions of the CEO and other upper management at town hall meetings is beneficial for employees, coworkers, and even the executives.
These question may answer other employees' concerns that they didn't realize they had. It also may bring up an issue upper management wasn't fully aware of.
Employee's should ask questions because, assuming they ask a good directed question, the CEO will have a good impression of them. This can have a positive effect on their career growth within the company.
To be more prepared and memorable to the CEO, employees should ensure they are presentable looking and that they have a concise and pointed question. Employees should consider preparing questions beforehand by writing them down.
Good Questions About the Company
- "What challenges is the company currently facing?"
If this question is asked, it shows executives that employees care about the companies future. Additionally, it will give them a chance to see if they need to prepare for any bumps in the road coming soon.
- "What upcoming projects are the company participating in?"
Similar to the first question, this one shows that employees are invested in the companies future. And it allows them to know what kind of work is being done up top to push the company along.
- "What is the company's turnover this year? What is being done to increase overall retention"
Once employees in a department begin to quit, there can be a problematic domino effect that affects morale and the company as a whole. If anyone notices this is an issue, it's a good idea to bring it up so it can be dealt with quickly.
Good Questions About The Employer
- "Do you regret any decision you made last quarter or season?"
This question is more direct than others. It may leave the impression that they would like to get to know the employer more and understand the executive decisions they make every day.
- "What are your interests outside of the company?"
For some, this question may be a bit too personal. However, it is good to know what the employer is like outside of the office. This will let employers know that employees are interested in who they are.
- "What problems keep you awake at night?"
Similar to the first question in this section, this helps them understand employers' decisions better. However, this time it is much more open-ended. The phrasing of this question should get them a thought-out answer.
Good Questions to Help Career Growth
- "Is there an employee you see developing into a leader at this company?"
This is a great way to find out who upper management sees as an excellent employee destined to experience career growth in the company. When employees find out who this is, they can learn from them and see growth.
- "Is it important to you to hire and promote within the company?"
If career growth in your company is important to employees, they will need a direct answer to this question immediately. If the answer is good, they can begin to show that they are a good candidate to promote.
Participate in a Successful Town Hall Meeting
Depending on what employees would like to learn at the town hall meetings, any of these could be a beneficial question to ask the CEO. Remember, no one is trying to waste time. Employees should try to prepare questions in advance and be respectful.