You’ve invested in an employee engagement survey for your company and have the results. Now what?
Employee engagement surveys can show how well company leaders are doing to build a strong culture of engaged employees. These surveys offer breakouts of what you are doing well and should continue doing while also providing information on what you could be doing better.
If employees are taking time to share how they feel, it will be essential for you to take note, but even more important to take action on what you learn.
One vital question asked on employee engagement surveys is:
I believe action will take place due to this survey.
Sadly, in most survey findings, the favorable number (those that believe positively about something) for this statement is never very high.
When you ask employees for their thoughts on engagement surveys, they have expectations in place for you to do something with the information they share. What you do with survey results truly matters. When action is taken, then employees begin to know their voice is valued, and they feel safe to share their feelings with you moving forward.
In the Engage 2023 Report, 42% of participants shared that their managers only “sometimes” or “rarely” do what they say they are going to do. This is distressing for long-term performance. If managers aren’t holding themselves accountable for promises made, what incentive do employees have to do the same? By acting on what you uncover in an engagement survey, not just saying you will, you can turn this percentage around by following through with promises made.
Taking action on employee engagement surveys is important for several other reasons:
Employee satisfaction is closely tied to engagement, and taking action on survey results can help improve both. By making changes based on survey feedback, companies can show that employees' opinions and needs are valued. Implementing changes based on employee feedback can increase satisfaction and improve morale, leading to a more productive workplace.
Engaged employees are more likely to stay with a company, which reduces your turnover rates and costs associated with replacing them.
When employees are engaged, they tend to be more productive, which leads to better overall business results. By making changes based on employee feedback, companies can create a work environment that supports and motivates employees to give their best at work.
Feedback from employees can provide valuable insight into what front-line workers are experiencing, seeing, and feeling. Reviewing their perspectives can help leaders make informed decisions to improve performance and enhance business models.
Taking action on employee feedback demonstrates that their opinions matter and help contribute to a strong, more positive workplace culture. Feeling valued and supported by sharing your thoughts can lead to higher levels of engagement.
When you take action on what you learn and continue to follow through, employee trust in leadership grows. Taking action on employee engagement survey results can lead to a more satisfied, productive, and stable workforce, which can have an impact on your overall business performance.
Knowing that the steps and actions you take are an intricate piece to employee engagement, here are a few things to consider when you review employee engagement surveys.
1. Once survey results are ready, take time to understand what was shared.
2. Create strategies you plan to implement to grow in your areas of opportunity. This allows employees to know your plan of action in making changes to improve engagement.
3. Share the results (good and bad) with all employees.
4. Conduct annual employee engagement surveys to review your effectiveness.
Knowing how important taking action on engagement survey information is, decide your next steps to let employees know their voice is valued. What will you implement to show the importance of what was shared with you?
Remember to be transparent, even if it makes you uncomfortable. Admitting there is room for improvement is a good first step. Sharing these findings with all employees and revealing your plan of action for positive changes allows everyone to see that you heard them. To earn trust though, the most important step is to follow through and take action on that plan to better engage your employees.